FAQs

Restaurant Information
Joe's Crab Shack Menu
Gift Cards & Payment
Catering & Delivery
Shop
Group Events
Donations
Landry's Select Club

Restaurant Information

Q: Where is the nearest Joe's Crab Shack?

A: Most Joe's Crab Shack locations can be found in popular tourist destinations with waterfront views. You can find a location near you by visiting our store locator and entering your city or zip code.

Q: What time does Joe's Crab Shack open and close?

A: Most Joe's Crab Shack locations open at 11am and close at 10pm, depending on the day of the week. Please visit our website store locator or Google to view hours of operation for a Joe's Crab Shack near you.

Q: Does Joe's Crab Shack take reservations?

A: Reservations are available at select Joe's Crab Shack locations. Visit joescrabshack.com or call your local restaurant to book a table.

Q: Is Joe's Crab Shack open on Thanksgiving?

A: Yes, Joe's Crab Shack is open on Thanksgiving Day with a special Holiday menu. Please call your local Joe's for hours of operation as they vary by location. You can also join our email club to stay up to date on all Holiday specials!

Q: Is Joe's Crab Shack open on Christmas Day?

A: Yes, Joe's Crab Shack is open on Christmas Day with a special Holiday menu. Please call your local Joe's for hours of operation as they vary by location. You can also join our email club to stay up to date on all Holiday specials!

Q: Is Joe's Crab Shack open on New Year's Day?

A: Yes, Joe's Crab Shack is open on New Year's Day with a special Holiday menu. Please call your local Joe's for hours of operation as they vary by location. You can also join our email club to stay up to date on all Holiday specials!

Q: What time is happy hour at Joe's Crab Shack?

A: Happy Hour at Joe's Crab Shack starts at 3pm and ends at 6pm. Please note that prices and hours vary by location. You can visit our website and find a Joe's near you for more store details. Store Locator

Q: Does Joe's Crab Shack have a bar?

A: Yes! Joe’s Crab Shack features a full bar with oversized, creative cocktails like the Shark Bite, Coronarita, and various margaritas. Many locations also offer happy hour specials and patio seating for sipping in style.

Q: Is Joe's Crab shack kid-friendly?

A: Absolutely. Joe's Crab Shack is a casual, family-friendly restaurant with fun activities like Paint-A-Crab. The vibe is playful and welcoming for kids.

Q: How many Joe's Crab Shack locations are there?

A: Joe's Crab Shack currently operates across the United States. A list of Joe's Crab Shack locations can be found here.

Joe's Crab Shack Menu

Q: What's on the Joe's Crab Shack menu?

A: Joe’s Crab Shack's menu is packed with seafood and comfort food favorites with a wide variety of starts, soups & salads, sandwiches & burgers, and crab buckets.

Q: Does Joe's Crab Shack have all you can eat crab legs?

A: This isn’t a standard offering, but some Joe's Crab Shack locations may run limited-time AYCE crab specials. Call ahead to confirm.

Q: Does Joe's Crab Shack serve lobster?

A: This isn't a standard menu item but may be featured on Joe's Crab Shack seasonal specials.

Q: Does Joe's Crab Shack sell alcohol?

A: Definitely. Joe's Crab Shack offers a full bar with signature cocktails like the Shark Bite, Coronarita, and seasonal drinks.

Q: Does Joe's Crab Shack have a gluten free menu?

A: Yes, Joe's Crab Shack has a wide variety of gluten sensitive items. Be sure to ask your server for those options and/or modifications.

Q: Does Joe's Crab Shack have a lunch menu?

A: Joe's Crab Shack has Reel Deals under $14 as part of our Lunch Specials. Be sure to check your local Joe's Crab Shack for more details. Store Locator

Q: Does Joe's Crab Shack have happy hour?

A: Joe’s Crab Shack runs seasonal promotions and themed drinks. Happy Hour is available at select locations—check with your local shack

Q: Does Joe's Crab Shack have a kids menu?

A: Yes, Joe’s Crab Shack is kid-friendly and offers a kids menu with fun options and desserts like Paint-A-Crab.

Q: What comes in Joe's Crab Shack crab bucket?

A: A crab bucket at Joe’s Crab Shack—also called Joe's Famous Boils—is a full-on seafood feast served in a metal pot and dumped onto your tray for a hands-on experience. Choose from your choice of Mixed Seafood or Crab Lovers, flavor it, then spice it!

Q: Does Joe's Crab Shack have desserts?

A: Yes! Joe's Crab Shack encourages guests to “Leave Room For Dessert,” though specific items vary by location.

Q: Does Joe's Crab Shack have specials?

A: Yes, Joe’s Crab Shack runs seasonal promotions and themed drinks.

Q: How do I use Joe's Crab Shack tools?

A: Joe’s Crab Shack gives you a full set of tools to tackle your crab bucket feast. Here’s how to crack, snap, and savor every bite:

Crab Cracker

•Purpose: Break open crab legs and claws.

•How to Use: Grip the leg or claw in the center, squeeze the cracker until the shell cracks, then gently pull apart to reveal the meat.

Seafood Fork or Pick

•Purpose: Extract meat from narrow legs and joints.

•How to Use: Slide the fork into the cracked shell and gently pull out the meat. It’s perfect for snow crab and smaller sections.

Bib

•Purpose: Protect your clothes from buttery splashes and flying crab bits.

•How to Use: Tie it around your neck and embrace the mess—Joe’s is all about fun and flavor.

Wet Wipes & Napkins

•Purpose: Clean up after the delicious chaos.

•How to Use: Wipe your hands between bites or after your final claw victory.

Pro Tips

•Twist legs at the joints before cracking to loosen meat.

•Use the back of the cracker for gentle pressure if the shell is thin.

•Don’t be shy—ask your server for extra tools or help if needed.

Gift Cards & Payment

Q: Where can I use Joe's Crab Shack gift cards?

A: Joe's Crab Shack gift cards are part of the Landry’s Gift Card Portfolio, which means they can be used at over 600 Landry’s locations nationwide, including restaurants like Morton’s, McCormick & Schmick’s, Saltgrass Steak House, and Rainforest Cafe.

Q: Where can I buy Joe's Crab Shack gift cards?

A: You can purchase both traditional gift cards and e-gift cards directly from our Gift Card page. These cards can be personalized with a message and photo, and they never expire or carry service fees.

Q: How do I check my Joe's Crab Shack gift card balance?

A: To check your Joe's Crab Shack gift card balance, visit Landry's Gift Card Balance Checker or call 1-888-345-8380.

Q: Can I earn loyalty points when purchasing Joe's Crab Shack gift cards?

A: Yes, Landry’s Select Club members earn points when purchasing gift cards online or in-store. To receive points, provide your Select Club number during checkout. Note: Points are not earned when redeeming a gift card.

Q: Are there bulk or corporate Joe's Crab Shack gift card options?

A: Yes, for orders over $500, bulk gift card purchases are available with flexible fulfillment options. These are ideal for corporate gifting, promotions, and employee rewards.

Q: Does Joe's Crab Shack take Apple Pay?

A: No, Joe's Crab Shack does not accept Apple Pay. However, we do accept Visa, Mastercard, AMEX, and Discover.

Catering & Delivery

Q: Does Joe's Crab Shack deliver?

A: Yes, Joe's Crab Shack offers delivery through third-party services like: DoorDash, Uber Eats, Grubhub, and Postmates in select areas.

Q: Does Joe's Crab Shack offer catering?

A: Yes, Joe's Crab Shack offers catering! They partner with EZ Cater to provide catering services for events like—office lunches, birthday parties, family gatherings, and corporate meetings.

Shop

Q: Where can I purchase Joe's Crab Shack t-shirts, hats, glassware, and souvenirs?

A: You can purchase official Joe’s Crab Shack gear—including t-shirts, hats, glassware, and souvenirs—through their online store called the Shack Shop. It’s accessible directly from their website.

Group Events

Q: Does Joe's Crab Shack do anything for birthdays?

A: Yes, Joe’s Crab Shack makes birthdays festive and memorable! While offerings may vary by location, here’s what you can typically expect:

In-Restaurant Celebrations

• Staff sing-alongs: Expect lively birthday songs and group dancing from the crew.

• Birthday desserts: Some locations offer a complimentary treat or dessert with your meal.

• Decor & fun: Servers may bring out props like party hats or crab-themed accessories to amp up the celebration.

Extras

• Landry’s Select Club: If you’re a member, you’ll receive a $25 birthday reward to use during your birthday month at Joe’s or other Landry’s restaurants.

Pro Tip

Call ahead to your local Joe’s Crab Shack in Houston to ask about birthday perks, reservations, or group packages—they love hosting parties!

Q: Does Joe's Crab Shack have a private party room to host group events?

A: Some Joe’s Crab Shack locations do offer private party rooms or semi-private spaces for hosting group events such as—birthday parties, corporate gatherings, family reunions, and holiday celebrations. These rooms vary by location in terms of size, availability, and amenities. Most locations are happy to accommodate large groups and may offer group menus, catering options, and festive setups.

Donations

Q: How do I request donations from Joe's Crab Shack?

A: You can request donations from Joe's Crab Shack by visiting Landry's Inc Donations.

Landry's Select Club

Q: Does Joe's Crab Shack have a loyalty program?

A: Yes, Joe's Crab Shack participates in the Landry’s Select Club, a nationwide rewards program offering exclusive benefits across Landry’s restaurants.

Q: What are the benefits of joining the Landry's Select Club?

A: Benefits of joining the Landry’s Select Club include:

• $25 Welcome Reward upon joining

• $25 Birthday Reward during your birthday month

• Points for every dollar spent (redeemable for future rewards)

• Priority seating and exclusive offers

• Online account access to track rewards and activity

Q: How do I sign up for Landry's Select Club?

A: You can sign up online at Landry’s Select Club or ask your server during your visit.